Becoming an extension of the Questco team
February 26, 2025
Becoming an extension of the Questco team
Questco, a growing Professional Employer Organization (PEO) headquartered in the heart of Houston, Texas, is known for putting people first. Whether it’s their own employees or the employees of the many small to mid-sized businesses they serve across the country, their focus on people is what makes them stand out.
As Questco continued to grow, along with it grew the need to keep up with the exceptional service their clients were used to—while ensuring a balanced workload for the Questco employees who work hard to deliver on these service promises.
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Continuously raising the bar on service
The efficiency created through Daybright Broker Solutions has allowed Questco to reallocate their resources more effectively.
“Utilizing the call center for enrollment assistance has given the time back to our benefit processors to work on client-specific things versus working with the employees on what the best health plan is for them. I think you have just helped us become more scalable and I think that’s really important,” reflects Emily Duncan, Questco’s National Director of Client Administration.
Click below to hear more about Questco’s experience with Daybright.
SOLUTIONS
Current Benefit Lineup
Education, Communication & Enrollment
- Fully-Staffed, White-Labelled Contact Center
- In-Person Enrollment
- Print and digital benefits guides
- Online Enrollment Scheduling
Benefits Consulting & Design
- Strategic insight on go-to-market benefits products
- Advice on service opportunities and operational efficiencies