EMPLOYEE BENEFITS SOLUTIONS
Education, Communications & Enrollment
Boost talent retention with tailored benefits.
Our employee benefit enrollment services can help you attract and retain talent by ensuring that your employees understand the value of their benefits. This requires that your employees are fully educated and informed — and that the process of enrollment is easy. We can help by assessing how best your employees will digest their benefits information, ensuring maximum participation.
Proprietary, Value-Based Employee Benefits Education and Communication
Everyone learns differently — and has different health, saving and family priorities. It’s wise to use more than one style of employee education and communication to encourage engagement and participation.
We work with you to classify your employees into one of four distinct BenefitPersonasTM. Engagement and participation are heightened by tailoring “what’s in it for them” education and communication based on their values, beliefs, priorities and preferences.
What’s best for you and yours.
While many employee benefit enrollment companies limit enrollment methods, we promote multiple options, so you can choose how to educate, communicate and enroll employees.
1. Face-to-Face “On-Site” Enrollment – our dedicated benefits counselors and enrollment teams come to you.
2. Call Center Enrollment – Our benefits contact center provides virtual education and enrollment by phone.
3. Self Service Enrollment – Your team members can use one our tailored BenAdmin platforms coupled with decision support tools.
Daybright will support you through open enrollment periods, ongoing new hire enrollment and special enrollment periods due to life events.
- Benefits cost employees their hard-earned money, so it’s our priority to help them make sound decisions. Our education services aid them in understanding types of benefits, individual pros and cons, and eligibility requirements.
- Engagement increases through tailored information sessions, webinars, workshops and online financial wellness resources. These include decision-support tools, calculators and video resources, all to help your employees fully understand their options and make the best-informed decisions.
Financial Wellness
Employees have access to the Financial Wellness platform, a no-cost online resource that includes educational articles, videos, and calculators on a variety of financial, insurance, and health care topics.
Articles
A robust selection of articles for print and online viewing.
Videos
Insightful videos on a variety of topics.
Calculators
Interactive calculators to help determine your needs.
- We use simple, jargon-free language to promote ongoing awareness and understanding of your latest offers and deadlines.
- Our technology options include text messaging, email, newsletters and benefits guides to ensure that your employees are fully informed at all stages of enrollment.
Does such a place exist? We think so. We created it.
As a mission-driven organization with “simplifying” at our core, our seasoned benefits staff have been carefully selected to offer the best in client and customer service.
As an extension of your HR department — or filling that gap if you don’t have one — the call center enrolls plan participants, provides one-to-one education, and answers all enquiries about employee benefits at every stage of enrollment.
Our service is backed by the latest call-center technology to ensure that we are always delivering the data and outcomes you expect.
- All time zones covered
- Multiple languages
- Dedicated toll-free number or porting/forwarding capabilities from your existing system
- Robust training and professional development for all our staff
- Dedicated supervisors onsite to provide immediate escalated support
- All calls monitored daily to measure delivery of information and professionalism
- Regular customer surveys and score sharing
- Daily tracking of activity and outcomes
- Tailored real-time reporting to your KPI needs
- Call data storage for seven years
- All benefits and retirement solutions covered
